Price and payment setup

The Price and Payment tile on a programme controls how much clients pay and how payments are collected. You set it when creating a programme, but you can update it any time in the programme settings.

Navigation: Go to Programmes → select the programme → Edit Settings → Price and Payment.

This guide explains every section of the Price and Payment tile: pricing models, unit price, downpayments, payment frequency, payment methods, and invoicing.

Programme types and their pricing

When you create a programme, you choose a programme type. Each type has a different pricing model:

Programme type	How pricing works
Pay-as-you-go (Open registration)	Clients pay per session. You set a unit price (price per session) and an optional booking fee. No payment schedules.
Registration for one session	Clients pay a fixed total price for a single event (e.g., a camp, workshop, or tour). Optional booking fee.
Registration for full duration	Clients enrol for the entire programme. You choose between a one-off payment or scheduled payments.

Pay-as-you-go pricing

For pay-as-you-go programmes, set:

• Unit price — the amount clients pay when enrolling for each individual session.
• Booking fee — optional one-time fee charged at booking.

The client selects which sessions to attend and pays the unit price for each one.

One-session pricing

For single-event programmes (camps, tours, retreats), set:

• Total price — the full price for the event.
• Booking fee — optional.

You can also configure a down payment if you want clients to pay a deposit upfront (see below).

Full-duration pricing

For full-duration programmes, you first choose how to collect payments:

Option	Description
One off payment	A single payment for the entire programme. No payment schedules are offered to the client.
In scheduled payments	Recurring payments based on a payment template. Clients pay in scheduled payments (monthly, termly, etc.).

If you choose scheduled payments, you must also select the price type:

Programme fee vs Membership

Price type	How it works	Best for
Programme fee	A fixed total price split into scheduled payments by the payment template. The client knows the full price upfront. Price = unit price x number of sessions.	Term-based programmes with a fixed start and end date (language programmes, swimming terms, dance terms).
Membership	A fixed recurring amount charged at a regular interval (e.g., monthly), regardless of how many sessions the client attends. No total price is calculated.	Ongoing programmes with no fixed end date (football clubs, gyms, martial arts, "Netflix-style" subscriptions).

Key differences:

• Term payment calculates the total from the unit price and session count. The payment template splits this total into scheduled payments.
• Membership charges the unit price directly as the recurring fee. The total depends on how long the client stays enrolled.
• Memberships cannot use billable sessions. If you need to exclude specific sessions from pricing, use Term payment instead.

Unit price

The unit price is the price per session. When you enter a unit price, Zooza automatically calculates the total programme price:

Total price = Unit price x Number of sessions in the class

If the class uses billable sessions, the formula becomes:

Total price = Unit price x Number of billable sessions

Why use unit price

1. The total price is calculated automatically — no need to enter it manually.
2. When you add or remove sessions, the total updates accordingly.
3. Payment schedules are calculated reliably from the total.
4. Credit costs (make-up sessions) are based on the unit price.
5. For billable sessions, only paid sessions are counted in the total.

If you do not set a unit price, Zooza calculates it internally as:

Total price / Number of sessions = Implied unit price

This implied unit price is used for credit calculations even if you entered only the total price.

Down payment

A down payment (deposit) allows clients to pay part of the price in advance as a commitment to attend. The remaining amount is due later according to the payment schedule.

Down payment is available for:

• Registration for full duration
• Registration for one session

Down payment options

Option	Description
None	No down payment required.
Fixed amount	A specific amount (e.g., 50 EUR).
Percentage	A percentage of the total price (e.g., 20%).

When Payments managed by registrant is also enabled and multiple children are registered at once:

• Fixed amount — the down payment is multiplied by the number of attendees.
• Percentage — the down payment is calculated from the total combined debt of all bookings.

Down payments are commonly used for one-off events such as summer camps, retreats, or multi-day workshops.

Payments managed by registrant

This setting is useful when one registrant (e.g., a parent) books multiple children at once. When enabled:

• The payment obligations (debts) of all bookings are consolidated under the first attendee's booking.
• If a payment schedule is set up, it is generated from the total combined debt of all bookings.
• The registrant receives one payment reference and one confirmation email instead of separate ones per child.

This simplifies the payment process for families with multiple children in the same programme.

Payment frequency

The Payment Frequency section lets you select which payment templates are available to clients during booking. This section is only visible when using scheduled payments (not for one-off payments).

Each payment template in the list can be set to Active or Inactive:

• Active — clients see this option during booking and can choose it.
• Inactive — this template is hidden from clients.

You can reorder templates using the arrows. The first active template is the default selection on the booking form.

Payment templates are created under Settings → Payments. For details on creating and configuring templates, see Payment templates creation.

Note: If a payment template includes a discount, the discount is distributed evenly across all scheduled payments for Term payment programmes. For Membership programmes, the entire discount is applied to the first scheduled payment.

Payment methods

The Payment Methods section defines how clients can pay. You can enable multiple methods at the same time.

Method	Description
Online payment by card	Client pays immediately via Stripe or CardPay. The booking is marked as paid automatically.
Online payment by transfer	Client approves a pre-filled payment order in their internet banking. The booking is marked as paid automatically.
Cash / bank transfer	Client completes the booking without paying online. Payment instructions are sent via email. You process the payment manually (cash, bank transfer, or SEPA direct debit).

For details on how each method works, see Payment options.

Payment instructions and invoicing

Payment instructions

Enter the IBAN of the bank account where payments should be received. This is included in the payment instructions sent to clients who pay by bank transfer.

Additional fields:

• Constant symbol — used for QR code payments (region-specific).
• Specific symbol — used for QR code payments (region-specific).

Note: Only fill in the IBAN field here if you want payments for this specific programme to go to a different account than the one in your main Settings. If left empty, the global account from Settings is used.

Invoicing

Select the invoice profile that will appear on invoices for this programme. Invoice profiles are managed in Settings → Billing → Invoice Profiles.

Payment reminders settings

Payment reminders automatically notify clients when payments are due or overdue. You can define:

• When reminders are sent (before or after due date).
• Automatic deletion of bookings if payments are not made within a specified period.

Click Change to open the reminders configuration. For detailed setup instructions, see Automatic payment reminders.

Quick reference: settings by programme type

Setting	Pay-as-you-go	One session	Full duration (one-off)	Full duration (scheduled)
Unit price	Yes	—	—	Yes
Total price	—	Yes	Yes	Calculated
Booking fee	Yes	Yes	Yes	Yes
Down payment	—	Yes	Yes	Yes
Payment frequency	—	—	—	Yes
Billable sessions	—	—	—	Programme fee only
Late bookings	—	—	Yes	Yes
Payments managed by registrant	—	Yes	Yes	Yes

Related

• Programme Settings Reference — full field reference for the Price and Payment tile.
• Late bookings (pro-rata management) — late booking modes and aliquot price calculation.
• Billable sessions — marking which sessions are paid.
• Payment templates creation — creating and configuring payment schedules.
• Membership Subscription Setup — step-by-step Netflix-style membership configuration.
• Payment options — details on card, transfer, and cash payments.
• Automatic payment reminders — configuring payment reminder emails.
• Discount code — applying discounts to bookings.