19 docs tagged with "payments"

An administrative refund is a record in Zooza that a payment has been returned to a client, without triggering a real refund through Stripe or any other paym...

If the client has selected payment with a payment schedule in the booking or you have set it up manually, they will always be informed of this obligation in ...

In programmes using the Booking for the full programme duration type, a client pays for all sessions in the class when they enrol. However, the actual number...

The Client Profile is a self-service dashboard where clients manage their bookings, sessions, payments, benefits, and orders in one place. It works on both m...

The Discounts screen manages all discount codes, applied discounts, free session credits, and payment template discounts. Use it to create promotional codes,...

Go to Sales & Payments → Discounts in the left navigation menu.

Email-notification pairing is a faster, lower-maintenance alternative to GoCardless for automatic payment matching. Instead of a periodic API connection, you...

CSV import lets you upload a bank statement export directly into Zooza to match payments against bookings in bulk. Zooza reads the file and automatically pai...

When a payment plan uses offline charging (Stripe card or GoCardless Direct Debit), Zooza normally sends each scheduled payment to the charge queue automatic...

Zooza provides two ways to adjust a payment on a booking: Edit payment (correction) and Refund. Choosing the wrong action creates phantom transactions in you...

A client has paid but the payment hasn't appeared in Zooza. Before contacting support, work through the checks below — most cases are caused by a misconfigur...

The Payments screen is the central hub for managing all financial transactions. It provides an overview of received payments, outstanding balances, unpaid bo...

There are two different types of invoices in the Zooza context:

The Price and Payment tile on a programme controls how much clients pay and how payments are collected. You set it when creating a programme, but you can upd...

An administrative refund lets you record a return of funds in Zooza without triggering a gateway refund through Stripe. Use this when:

When a client paid online via Stripe and you need to return the money, you have two options: refund through Zooza (which handles Stripe automatically), or go...

E.g. in Hungary and Romania and other countries, tax law requires that an invoice is issued within approximately 8 days of each payment received. When a clie...

Zooza connects via Stripe Connect. All new connections use a Stripe Standard account — you get your own full Stripe account and manage it directly at dashboa...

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