Client Profile 101
The Client Profile is a self-service dashboard where clients manage their bookings, sessions, payments, benefits, and orders in one place. It works on both m...
The Client Profile is a self-service dashboard where clients manage their bookings, sessions, payments, benefits, and orders in one place. It works on both m...
Use this when the client won’t start or it’s a duplicate. Steps: Bookings → Detail → Change status to Deleted. (You will still have a data in CRM under filst...
Standard make-up sessions work by filling a vacant slot in another class — the client picks from whatever sessions have capacity. This works well for group c...
Zooza offers an easy way to customize the widgets you have deployed on your website. You can customize each widget to suit your needs - you can filter the pr...
A discount code is one of the types of client discounts you will find within the app. Typical use is within campaigns or collaborations, where you generate a...
Within the app, you have the option to work with different types of discounts:
From First Login to Everyday Use
When creating sessions for a class, Zooza shows you which dates fall on holidays or school breaks based on the region assigned to that location. You have thr...
This guide explains a practical workflow for individual (1:1) sessions in Zooza:
King of a class is a feature that lets one client manage make-up session attendance on behalf of all registrations in a class. Instead of each participant bo...
When a child misses a session and the absence is properly recorded, the system generates a make-up credit on the booking. The parent can then use this credit...
Admins and instructors (with full report permission) can set or change attendance for any client on any session — including sessions in the past. There are n...
MATKO (Make-up Attendance Testing & Knowledge Oracle) is a diagnostic tool for admins and support staff. It answers the question "why can't this client see s...
When you finish old programmes/classes, you have many clients who want to continue with you. That’s why you start thinking about how to create new programmes...
At the moment Zooza provides all kinds of static data about programmes, bookings or instructors containing the entire company history. You can explore the fo...
After creating your programme, Zooza will automatically take you to the Programme Overview page. Here, you can add classes, adjust settings, and review your ...
- Programme (Programme) — the top-level entity (e.g., "Beginners Swimming"). It holds pricing, settings, and automation rules. - Timetable (Class/Class) — a ...
Billing periods are used for better orientation and overview in which period the programmes were held and therefore invoiced to the client. From an accountin...
If you are creating an offer for summer camps for week-long camps, you will create the offer as follows:
Trial sessions are a great way to show what your programmes have to offer. You will allow clients to get a better understanding of the content and teaching s...