Automated notifications overview
<!-- Synonyms: automated emails, client notifications, automatic messages, turn off notifications, disable emails, session reminders, payment reminders, book...
<!-- Synonyms: automated emails, client notifications, automatic messages, turn off notifications, disable emails, session reminders, payment reminders, book...
Zooza does most of the work for you by sending information to the client automatically.
This is the email that always arrives to the client the day before a session. If a client is enrolled in a class that has sessions every Tuesday, they will r...
If the client has selected payment with a payment schedule in the booking or you have set it up manually, they will always be informed of this obligation in ...
When you send an email to a large group of clients, Zooza processes it as a message job in the background. You can track progress, see delivery results, and ...
<!-- Synonyms: move client, delete client, remove client, cancel client, move child to group, move child to another class, change group, add client, add new ...
The Communication section in the left menu gives direct access to all messaging features — no intermediate hub page. Each item opens its screen directly.
You can insert your company logo within the application. Once set, it will appear in the header of all email communication with your clients.
When creating templates, Zooza provides dynamic tags to speed up communication with your clients. These tags pull specific information — such as programme na...
<!-- TIME for sending upcoming sessions reminders is gone, when is it sent? --> # Edit automatic notifications of an upcoming session
No. You do not need to enter the country code when saving a client's phone number. Zooza automatically applies the country code based on the country configur...
A client says they did not receive an email from Zooza. This guide walks you through how to verify delivery, identify common causes, and resolve the issue.
The Templates screen lists all email and SMS templates in one filterable table — both your custom templates and the built-in system templates that Zooza uses...
> For each session created within a programme, you can set up individual communication for enroled clients. Use this when you need to communicate important i...
The Send Email screen lets you compose and send email messages to clients. Bulk sends are processed in the background — Zooza shows you the exact recipient c...
For effective communication with your clients, you can use the messaging capabilities offered by the application. This method of communication is quick and e...
> Status: This feature is in beta and improving continuously.