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17 docs tagged with "email"

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Automated notifications overview

<!-- Synonyms: automated emails, client notifications, automatic messages, turn off notifications, disable emails, session reminders, payment reminders, book...

Automatic reminders for payment schedule

If the client has selected payment with a payment schedule in the booking or you have set it up manually, they will always be informed of this obligation in ...

Bulk email send tracking

When you send an email to a large group of clients, Zooza processes it as a message job in the background. You can track progress, see delivery results, and ...

Client Management FAQ

<!-- Synonyms: move client, delete client, remove client, cancel client, move child to group, move child to another class, change group, add client, add new ...

Communication

The Communication section in the left menu gives direct access to all messaging features — no intermediate hub page. Each item opens its screen directly.

Company logo in email communication

You can insert your company logo within the application. Once set, it will appear in the header of all email communication with your clients.

Dynamic tags

When creating templates, Zooza provides dynamic tags to speed up communication with your clients. These tags pull specific information — such as programme na...

Email and Communication FAQ

No. You do not need to enter the country code when saving a client's phone number. Zooza automatically applies the country code based on the country configur...

Email Delivery Troubleshooting

A client says they did not receive an email from Zooza. This guide walks you through how to verify delivery, identify common causes, and resolve the issue.

Message Templates

The Templates screen lists all email and SMS templates in one filterable table — both your custom templates and the built-in system templates that Zooza uses...

Send an email after session

> For each session created within a programme, you can set up individual communication for enroled clients. Use this when you need to communicate important i...

Send Email

The Send Email screen lets you compose and send email messages to clients. Bulk sends are processed in the background — Zooza shows you the exact recipient c...

Sending email/SMS to clients

For effective communication with your clients, you can use the messaging capabilities offered by the application. This method of communication is quick and e...