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18 docs tagged with "email"

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Automated notifications overview

Zooza sends automated emails to clients based on events — booking created, session approaching, payment due, and so on. This guide covers all notification ty...

Automatic reminders for payment schedule

If the client has selected payment with a payment schedule in the booking or you have set it up manually, they will always be informed of this obligation in ...

Bulk email send tracking

When you send an email to a large group of clients, Zooza processes it as a message job in the background. You can track progress, see delivery results, and ...

Calendar bulk actions

From the Calendar, you can select multiple sessions at once and perform the same action on all of them — send an email, send an SMS, or open the bulk edit flow.

Client Management FAQ

Zooza does not have a standalone "Add client" button. A client record is created when a booking is made. You have three options:

Communication

The Communication section in the left menu gives direct access to all messaging features — no intermediate hub page. Each item opens its screen directly.

Dynamic tags

When creating templates, Zooza provides dynamic tags to speed up communication with your clients. These tags pull specific information — such as programme na...

Email and Communication FAQ

No. You do not need to enter the country code when saving a client's phone number. Zooza automatically applies the country code based on the country configur...

Email Delivery Troubleshooting

A client says they did not receive an email from Zooza. This guide walks you through how to verify delivery, identify common causes, and resolve the issue.

Embed Images in Email Templates

You can now upload images directly inside the email template editor and embed them in your email body. Uploaded images get permanent URLs — they will display...

Message Templates

The Templates screen lists all email and SMS templates in one filterable table — both your custom templates and the built-in system templates that Zooza uses...

Send Email

The Send Email screen lets you compose and send email messages to clients. Bulk sends are processed in the background — Zooza shows you the exact recipient c...

Sending email/SMS to clients

For effective communication with your clients, you can use the messaging capabilities offered by the application. This method of communication is quick and e...