28 docs tagged with "onboarding"

Do you have 2 instructors in one class, or a main instructor and his assistant?

Automated client communications include automatic payment reminders that are sent to outstanding bookings and can help you improve your clients’ payment disc...

As of June 2025, all billing and payment management for Zooza services is handled exclusively through the Zooza platform, in cooperation with our partner Buy...

Blocks let you divide the sessions within a class into smaller logical units. Common use cases:

The blocks feature allows you to divide the terms within a class into smaller logical units - subgroups that you can use for different purposes depending on ...

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<!-- Synonyms: widget fonts, form fonts, change font on booking form, customize form appearance, CSS widget, widget styling, form design, widget colors, font...

A discount code is one of the types of client discounts you will find within the app. Typical use is within campaigns or collaborations, where you generate a...

From First Login to Everyday Use

You must have the correct region filled in for each location in order for the app to automatically pull in vacations correctly.

After the import, you can assign existing Direct Debit mandates to the imported bookings.

In Zooza, selling a physical product during the booking (booking) flow is a two-step setup:

This guide explains a practical workflow for individual (1:1) sessions in Zooza:

Instructors go to your Zooza app URL (e.g., asia.zooza.app), enter their email address, and receive a secure login link by email. There is no password — they...

<!-- Synonyms: remove location from course, remove location from class, remove location from group, change location on class, unset location, no location, lo...

When a child misses a session and the absence is properly recorded, the system generates a make-up credit on the booking. The parent can then use this credit...

Programme - for a period with two classes, where several people can sign up on one form

When you finish old programmes/classes, you have many clients who want to continue with you. That’s why you start thinking about how to create new programmes...

There are three ways to bring clients into Zooza. The right one depends on your situation:

To control how the programme is displayed on your website and how communication with clients is managed, use this setting. It includes three parts:

Every booking in Zooza automatically creates an expected amount to pay based on your programme or class settings. Payments can then be paired with that booki...

Zooza offers a professional, self-service reporting solution using PowerBI that lets you generate and customize your own reports, giving you the flexibility ...

After creating your programme, Zooza will automatically take you to the Programme Overview page. Here, you can add classes, adjust settings, and review your ...

Programme settings are pre-filled when you create the programme, but you can adjust them at any time. The settings are organised into several sections:

If you are creating an offer for summer camps for week-long camps, you will create the offer as follows:

Trial sessions are a great way to show what your programmes have to offer. You will allow clients to get a better understanding of the content and teaching s...

If the class has not yet started, each booking will proceed in standard mode. Thus, after booking, the client’s payment is expected and the client is automat...

A simple guide to get you started