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Add a one-off scheduled payment

You can add a one-off (ad hoc) scheduled payment to an existing payment plan — for example a late fee, a partial top-up, or a custom agreed amount. This can ...

Auto-enrollment

Auto-enrollment is used for efficient programme enrollment for existing clients with a pre-filled booking form. This allows the client to receive priority en...

Automatic payment reminders

Automated client communications include automatic payment reminders that are sent to outstanding bookings and can help you improve your clients’ payment disc...

Billing and Payments for Zooza

As of June 2025, all billing and payment management for Zooza services is handled exclusively through the Zooza platform, in cooperation with our partner Buy...

Blocks creation

The blocks feature allows you to divide the terms within a class into smaller logical units - subgroups that you can use for different purposes depending on ...

Business booking

If your clients are not individuals, but companies, you can also allow them to create company bookings. But this option needs to be enabled first.

Common Booking Scenarios

Use this when the client won’t start or it’s a duplicate. Steps: Bookings → Detail → Change status to Deleted. (You will still have a data in CRM under filst...

Customizing widgets

<!-- Synonyms: widget fonts, form fonts, change font on booking form, customize form appearance, CSS widget, widget styling, form design, widget colors, font...

Discount code

A discount code is one of the types of client discounts you will find within the app. Typical use is within campaigns or collaborations, where you generate a...

Discount types

Within the app, you have the option to work with different types of discounts:

Documents

Zooza offers the ability to insert and manage different types of documents. This functionality allows users to upload documents in formats such as PDF and Wo...

Edit payment on booking

You can correct, edit or move each payment. Adjustments can be made individually at the level of bookings, in which case it is a change to the outstanding am...

Instructor Access and Roles FAQ

Instructors go to your Zooza app URL (e.g., asia.zooza.app), enter their email address, and receive a secure login link by email. There is no password — they...

Linked bookings

If you are an organisation that offers a wider range of programmes for children and are used to having siblings enrolled, or your clients are enthusiasts and...

Make-up Sessions FAQ

When a child misses a session and the absence is properly recorded, the system generates a make-up credit on the booking. The parent can then use this credit...

Network Application

The Network Application is a centralized reporting and management platform designed to help franchisors monitor and oversee their entire franchise network. I...

New programme with existing clients

When you finish old programmes/classes, you have many clients who want to continue with you. That’s why you start thinking about how to create new programmes...

Online booking

To control how the programme is displayed on your website and how communication with clients is managed, use this setting. It includes three parts:

Outstanding amount

When each booking is created, the amount owed will be created at the same time. This amount is used to track whether the booking is paid or not.

Payment options

The most common and worst option is to pay in cash. Why the worst? You have to work with banknotes and everything has to be done manually. When a client hand...

Payment tile on booking

You can correct or modify each payment. Modifications can be made to bookings separately. In this case, you are adjusting the amount owed. What is the amount...

Power BI Data description

At the moment Zooza provides all kinds of static data about programmes, bookings or instructors containing the entire company history. You can explore the fo...

Programme settings

After creating your programme, Zooza will automatically take you to the Programme Overview page. Here, you can add classes, adjust settings, and review your ...

Programme, class, session definition

In real life, your clients sign up for a programme and then, when it starts, attend the programme within the agreed schedule. The moment you have more client...

Programmes, Timetables and Sessions FAQ

<!-- Synonyms: delete course, delete programme, remove course, archive course, create session every week, schedule sessions automatically, recurring sessions...

Setting the rate/reward for instuctors

Within the application, you can determine the rates for work and then calculate the monthly remuneration for individual instructors. You set the rate for the...

Setting up billing periods

Billing periods are used for better orientation and overview in which period the programmes were held and therefore invoiced to the client. From an accountin...

Summer camps creation

If you are creating an offer for summer camps for week-long camps, you will create the offer as follows:

Tracking billable sessions

If you already have set up billable sessions, the application will start calculating the progression of the class differently: You can switch between the typ...

Trial sessions

Trial sessions are a great way to show what your programmes have to offer. You will allow clients to get a better understanding of the content and teaching s...

Types of bookings

If the class has not yet started, each booking will proceed in standard mode. Thus, after booking, the client’s payment is expected and the client is automat...

User roles

For adding additional Zooza users, you have a choice of different roles that are set according to how much data about your clients they can see and edit.

VAT management

For clients who are VAT payers and need to indicate the amount of tax on invoices, Zooza offers the possibility to set it directly within the invoice data. T...

Zooza Sites

If you don’t have your own website and would like to make it as easy as possible to implement your programmes that you manage in Zooza, we offer you Zooza Si...